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Warranties
 
ONE YEAR LIMITED INSTALLATION WARRANTY

Stone World Inc. offers a One Year Limited Installation Warranty beginning on the date of installation, subject to the customer following and adhering to the simple "General Care and Use Guidelines" and the "Granite and Marble - Do's and Don'ts Guidelines" as set forth below:

     
General Care and Use Guidelines:
The following are not deemed to be failures of
installation:
Damage to stone caused by post-installation use,
  such as chips or scratches.
Natural inherent characteristics such as pits and
  fissures.
Cracks caused by excessive loading such as
  standing, kneeling or sitting on countertops.
Cracks or fissures that open due to the settling of the
  house or cabinets.
 
Granite and Marble - Do's and Don'ts Guidelines:
Do's
Daily cleaning of your countertops should be done
   with a mild dish detergent followed by drying with a
  proper towel or soft cloth. Use of a natural stone-
  specific product is also recommended.
Clean up spills immediately with an absorbent paper
  towel or soft cloth.
For more intensive cleaning, use of a regular
  household glass and surface cleaners are approved.
Any product that is labeled safe for use on granite,
  treated granite or marble is acceptable for use.
 
Polishes and cleaners specifically formulated for
  natural stone (granite and marble) are acceptable.
Protect countertops by using a cutting board when
  cutting requires force.

Don'ts
Do not use abrasive cleaners or sponges to clean
   your countertops.
Do not use household cleaning chemicals that 
  contain bleach or acids, such as bathroom cleaners,
  grout cleaners, tub and tile cleaners and drain
  cleaners. All chemical spills on your countertops
  should be cleaned up immediately and rinsed
  thoroughly using clean water.
Do not abuse your countertops. Abuse includes, but is
  not limited to, use that is unreasonable considering
  the normal and expected use of a typical kitchen or
  bathroom countertop.
Do not drop heavy objects on the product or place 
  excessive weight on the surface of the countertop, as
  this can cause your countertop to chip or crack.
Do not stand, kneel or sit on the countertop. This can
  cause undue stress and may result in cracks.
   
     

 
 
 

PermaShield® by Innovative Stone™ 15 YEAR LIMITED WARRANTY

 

PermaShield® by Innovative Stone™ improves the natural durability of granite with the convenience of the ultimate no-stain protection, eliminating the need to seal your Stone World countertop.

Countertops that are protected by PermaShield® have the most powerful stain resistant technology available. Unlike sealers, which need to be applied liberally across the entire countertop surface, the PermaShield® process covers microscopic staining paths below the surface of granite. These paths are infused with molecular technology that causes them to adopt water and oil-repelling properties. Due to this revolutionary process, PermaShield® does not affect or alter the surface of granite, leaving no added color or coating.

 

Ask about Stone World's optional countertops with PermaShield® and review the PermaShield® 15 Year Limited Warranty (click for pdf file).


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  Stone World News
 

 

“Stone World is excited about the opportunity to work with Extreme Makeover: Home Edition and Silestone
to help change the lives of a family in our neighborhood.”

 

 
Read More
 

 

 

   
     
     

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